Key’s to a successful public health dashboard
Carl Howe wrote an interesting post today on
Here’s a quick excerpt
Let’s first define what makes an online health dashboard “successful”, and in the process explain why you (as a SaaS provider) … You are better able to communicate with your users during downtime events, taking advantage of the broadcast nature of the Internet versus the one-to-one nature o f email and the phone….This should go unsaid, but some comments in an online forum show us that it isn’t as obvious as it should be. … Make sure to provide root cause analysis for each downtime event. The more detail the better….Your customers are betting their business and their livelihoods on your service or platform. … . . on to the rules for creating a successful online public health dashboard!…
Read the rest of this great post here